Frequently Asked Questions

Question 1

What file formats do you accept?

Question 2

How should I prepare my stems for mixing?

Question 3

Do my stems need to be quantized?

Question 4

What is the maximum file size I can upload?

Question 5

Should I include reference tracks?

Question 6

Can I submit a rough mix instead of stems?

Question 7

How is pricing calculated?

Question 8

What payment methods do you accept?

Question 9

Do you offer package deals or discounts?

Question 10

What is NOT included in the standard pricing?

Question 11

Is there a refund policy?

Question 12

Can I get a custom quote for a large project?

Question 13

What is the typical turnaround time?

Question 14

How will I receive my finished files?

Question 15

Can I request rush or priority service?

Question 16

What if I need my project by a specific deadline?

Question 17

Do you provide stems or individual tracks after mixing?

Question 18

How long do you keep my project files?

Question 19

How many revisions are included?

Question 20

What counts as a revision?

Question 21

What if I need to change something after revisions are used?

Question 22

How do I request a revision?

Question 23

What quality standards do you follow?

Question 24

Can I approve the mix before mastering?

Question 25

What sample rate and bit depth should I use?

Question 26

Should I leave headroom in my mix?

Question 27

Can you work with Pro Tools, Logic, Ableton, or FL Studio sessions?

Question 28

Do you support Dolby Atmos or spatial audio?

Question 29

What if my files have technical issues?

Question 30

Can you remove vocals or create instrumentals?

Question 31

What is the difference between digital and vinyl mastering?

Question 32

Why does bass need to be mono for vinyl?

Question 33

What is inner groove distortion?

Question 34

How long can each side of a vinyl record be?

Question 35

Should I create a separate master for vinyl?

Question 36

What causes vinyl to skip during playback?

Question 37

Why do vocals sound harsh on vinyl?

Question 38

What is the difference between 33 RPM and 45 RPM?

Question 39

How should I name my files for vinyl mastering?

Question 40

Can you master for colored vinyl or picture discs?

Question 41

What are locked grooves and how do I request one?

Question 42

Do you handle the vinyl pressing or just mastering?

Aspect	Digital	Vinyl
Loudness Target	-14 to -9 LUFS	-14 to -12 LUFS
Bass Handling	Wide stereo OK	Mono below 150Hz
Dynamic Range	Heavy compression OK	3-6dB headroom required
High Frequencies	No limit	Roll off above 15kHz
Stereo Width	Unlimited	Limited, mono-compatible
Runtime	Unlimited	12-22 min per side
Track Order	No impact	Critical for quality
Phase Issues	Tolerable	Must be corrected
Sibilance	Standard de-essing	Aggressive de-essing
Delivery Format	WAV, MP3, FLAC	24-bit WAV, labeled by side